Services

We provide a wide range of Services

Sera Neon offer a full range of services across all aspects of Oracle
Cloud applications and technologies:

Programme Assurance Services

Programme Assurance services starting from the Initiation and Mobilisation to Change, Advisory and Target Operating Models

Initiating Programmes

• Exploration & Definition
• Analysis
• Solution Architecture & Design

Programme Management

• Mobilisation
• Delivery
• Governance

Functional & Technical Consultancy

• Business Analysis
• Configuration
• Solution Design
• Technical delivery

Business Change

• TOM
• Process optimisation
• Stakeholder management

Cloud Transformation Framework

Our unique 5 step process designed to implement from inception of the programme or in-flight check and stabalise.

Purpose

• To assess Organisational readiness to embark on an Oracle cloud programme
• Health check of an in-flight Oracle cloud programme that may be experiencing roadblocks or delays in delivery
• For the mobilisation and subsequent delivery of an Oracle cloud programme

Focus on Success Factors

• Focus on business opportunities and benefits
• Avoid being technology led
• Educate on best practice business processes and impact on future operating models

Consulting Services

Whether it is to ensure Design Scalability or advise on SI led design, we have all covered, across modules.

Sera Neon offer a full range of consulting services across all aspects of Oracle Cloud applications and technologies:

• Functional consulting – to provide knowledge and expertise in all functional areas of your business and the associated application modules
• Technical consulting – to deliver technical solutions around security, integration to legacy or 3rd party databases, data migration, reporting, systems admin and database/applications management
• Project and Programme Management – to ensure governance, planning and all aspects of implementation management are in place to optimise the success of the programme
• Managed Service – to provide ongoing support for your implemented solution

Testing

Start from the middle with us—an extensive Library of Test Scripts.

SN has an extensive library of preexisting scripts
• SIT/UAT
• Covers HCM/Payroll/Finance
• Scripts reviewed against client configuration and tailored accordingly
• Test Management process and collateral

Case Study – M Group
• UAT and Integration Testing as a Service
• User Cases
• Test script preparation
• Test Execution
• Test Management
• Results and defect management
• Floor walking support thru the UAT + executing selected UAT scripts

Training

We believe in Enabling and Empowering.

We have developed a comprehensive repository of training courses, content and other materials
• Delivered as self-paced eLearning or as classroom based (remote or on premise)
• All training is executed in a client training environment prepopulated with synthetic data
• Existing course material is reviewed and tailored according to the client configuration

Case Study – Affinity Water
• Complete End User training cycle
• Joint development of TNA
• Develop all training courses and materials
• Deliver training to over 100 users
• Used virtual classrooms as the training delivery path

Fixed Price Reporting

An extensive catalogue of reports across the FSCM, HCM and CRM pillars

EPM

Salient Feature:
• Proactively manage master data.
• Access EPM workflow and processes via mobile devices.
Module Integration: Sales, Project Budget, HRMS

OTBI/BIP

Salient Feature:
• Crystal perfect Report
• Enables customisation
Module Integration: All Pillars FSCM CRM

FRC

Salient Feature:
• Pre-published snapshot reports for point-in-time reporting
• Live financial statements
• Creating embedded charts and graphs
Module Integration: Finance with cube data

SmartView

Salient Feature:
• User Friendly
• Work from excel directly
• Live data of GL Cubes
Module Integration: GL

PBCS

Salient Feature:
• Proactively manage master data.
• Integrate data from Oracle and other ERP systems.
Module Integration: Forecasting Budgeting

Integration

Best Practice involving the usage of tools and technologies.

A large Integration Practice experienced with all aspects of Integration- Inbound Outbound

Experienced with various Integration Tools such as OICS, Mule Soft and BOOMI

Managed Services

A Flexible Lean service that you can scale up and down as per your requirement

Lean Service: FLexible model, no commitment from you.
24/7 Support: the UK based 24/7 call centre
Experience Functional and Technical Support
Certified HCM, Finance, Procurement and PPM Consultants
Oracle Cloud Regression Testing

Data Migration

DM Build and Test is an iterative process and is highly dependent on configuration quality and change
management. Requires at least one dedicated DM database environment. QA through SIT/UAT.

DEFINE > EXTRACT > TRANSFORM > VALIDATE > LOAD > RECONCILE

Define

• Catalogue all data entities in scope
• Define the sequence, method and tools for each entity
• Identify business ownership

Extract

• Extract all data from source(s)
• Use existing reports and extracts where possible
• Identify cleansing needs

Transform

• Data structures
• Field formats
• Add in default values
• Derive new data by lookup/calculation
• Define and apply rules

Validate

• Validate each data entity
• Identify missing and invalid data
• Correct errors and iterate

Load

• Perform load to target database
• Document errors arising
• Report results

Reconcile

• Reconcile load against source data
• User owned
• May require new reports to facilitate
• Client sign-off of each entity